Refund and return requests happen, and here at TrueBioHack we understand unique situations may arise. In order to protect ourselves and other consumers, the following process is necessary to ensure everyone comes away from the experience positively.
To return any TrueBioHack product for a full refund you will need to obtain our Return Merchandise Authorization (RMA) number to be listed clearly on the front of your return shipping package. Our shipping department is not permitted to accept any packages without an RMA number. Please submit your request for a refund in the form provided below.
TrueBioHack is not responsible for lost or stolen items during transit. We recommend all returned items to be sent using a form of delivery confirmation system to ensure proper delivery. Any returned item sent to TrueBioHack that cannot be confirmed by some type of delivery confirmation system may not be eligible for a refund.
Items can be purchased in single or as combination in our RRA (Reset, Restore & Amplify) Package on this website.Our TrueBioHack RRA Package includes:
For any additional questions regarding our shipping policies please visit the SHIPPING INFO page >